We will accept returns within 30 days from the date of purchase. You must obtain a pre-authorization for material to be returned by contacting Lumigen at 248.351.5600. Alternatively, you may email us at email@example.com for a pre-authorization. A 15% re-stocking fee (for the entire invoice amount) will apply to all returns.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.